Overview

At Psychedelics Planet, we strive to ensure customer satisfaction with every purchase. Our refund and return policy lasts 30 days from the date of purchase. If more than 30 days have passed, we regret that we cannot offer a full refund or exchange.

Return Eligibility

To qualify for a return, your item must:
✔ Be unused and in its original condition
✔ Be in the original packaging

🚫 Non-Returnable Items:
Certain products cannot be returned, including:

To process your return, you must provide a receipt or proof of purchase.

🚨 Important: Do not send your purchase back to the manufacturer.

Partial Refunds

In certain cases, only partial refunds may be granted:

  • Books with clear signs of use

  • Opened items

  • Items that are damaged or missing parts (not due to our error)

  • Returns made after 30 days from delivery

Refund Process

Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.

✔ If approved, your refund will be processed, and the amount will be credited to your original payment method within a specified period.

Late or Missing Refunds

If you haven’t received your refund yet:
1️⃣ Check your bank account again
2️⃣ Contact your credit card provider – It may take time before the refund appears
3️⃣ Contact your bank – Processing times vary

Still no refund? Contact us at sales@psychedelicsplanet.com.

Sale Items

🚫 Sale items are non-refundable. Only regular-priced items qualify for refunds.

Exchanges

We only replace defective or damaged items. If you need an exchange for the same product:
📩 Email us at sales@psychedelicsplanet.com
📦 Ship your item to: 7640 Amboy Rd, Staten Island, NY 10307

Gifts

🎁 If your item was marked as a gift and shipped directly to you, you will receive a gift credit for the return value. Once received, we will send you a gift certificate.

🎁 If the gift was shipped to the purchaser first and later given to you, the refund will go to the gift giver.

Shipping Returns

📦 Return Address:
7640 Amboy Rd, Staten Island, NY 10307

🚚 Shipping Costs:

  • Customers cover return shipping costs

  • Shipping costs are non-refundable

  • If you receive a refund, the return shipping cost will be deducted

For high-value returns, we recommend:
✔ Using a trackable shipping service
✔ Purchasing shipping insurance

⚠️ We do not guarantee receipt of your returned item.

Need Assistance?

📧 Contact us at sales@psychedelicsplanet.com for any refund or return-related questions.